Warranty and Return Policy Warranty We warrant our furniture and other products against structural defects for one year after purchase, assuming normal use of the product. A structural defect is a flaw or weakness in the item at the time of purchase that impairs the use of the item for its purpose as designated by Red Tree. If you want to return a product due to a structural defect, you must provide a full description of the defect and a picture of the furniture showing the defect via email to firstname.lastname@example.org. We will review your communication and if appropriate, confirm that the piece is covered by our warranty. After that confirmation, you can ship the furniture back to our warehouse and we will repair or replace the product. We will charge 6% sales tax for sales made to customers in Kentucky. Orders will be shipped only inside the contiguous 48 states. ALL OTHER WARRANTIES ARE HEREBY DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow for the exclusion of implied warranties, so the above disclaimer may not apply to you. \ Returns Subject to the following restrictions, you may return any product to us within 10 days from the date of receipt of the product if for any reason you are not satisfied with the product. We will credit your account less a 15% restocking fee. The return shipping costs are your responsibility and are not refundable. You may not return products that have been damaged or altered after delivery. SALE ITEMS ARE NOT RETURNABLE OR REFUNDABLE. Please ship your item in a prepaid, insured, traceable method to the address below. Red Tree Inc. 701 East Market Street Louisville, Kentucky 40202 WEBSITE DISCLAIMER THIS WEBSITE AND ALL CONTENT AVAILABLE ON THIS WEBSITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow for the exclusion of implied warranties, so the above disclaimer may not apply to you. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any computer or other equipment you use in connection with your use of this website, and that Red Tree, Inc. shall not be liable for any damages of any kind related to your use of this website, including any direct, indirect, special or consequential damages, whether or not we were advised of the possibility of such damages. Website Accuracy Disclaimer From time to time our website or our catalog may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Red Tree, Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice to you (including after you have submitted your order). You agree that Redtree Inc. shall have no liability or responsibility for any errors or omissions in content on our website or in our catalog, including any direct, indirect, special or consequential damages, whether or not we were advised of the possibility of such damages.